Welcome to AK Halal Food

For privacy policy please check our privacy policy page. Thank you in advance and if you have any questions or requests please contact us directly. 

If you want to attach any kind of note (date and time and so on..) in your order you can add a note on the order checkout page ... 

Conditions of Sale

  • We accept orders by telephone and fax and Email. 
  • Items that are out of stock will be placed on backorder.

Shipping

  • DELIVERY→ Anywhere in Japan by YAMATO TRANSPORTATION or SAGAWA 
  • DELIVERY TIMES AVAILABLE→ AM 9-12, PM 12-2, 2-4, 4-6, 6-8 & 8-9. (Please mention it on the check out page in the Order Note section)
  • CASH ON DELIVERY (Daibiki) & credit card may for Payment. 
  • Currently, We offer Promotional Free Delivery All over Japan except Okinawa up to 20kg per order. 

Shop with us and get promotional Free Shipping all over Japan except Okinawa up to 20kg per order. 

Customers can order up to 10 kg Rice within 20 kg free delivery.

If your order is more than 20kg you need to call us and let you know the rest of the amount to be paid.

After 20kg the flat rate will be imposed with your amount per 20 kg next.

For Okinawa:  If you want to get delivered to Okinawa you need to pay an Extra ¥2000 per 20Kg order.

Requirement:- Minimum spend ¥10000 without tax and weight limit to 20kg.

  • If there is any problem regarding the quality and quantity of the order, please inform us within three days from the date of purchase. After that, we are not responsible.
  • Orders placed before 2:00 PM Monday through Friday will be sent out on the next day. Orders placed after 2:00 PM on Friday and Saturday will be sent out on the following Monday.

About Shipping Method

Please mention a delivery method in the order note when your order.

When choosing “Not CARE/ CHILLED(0℃‐5℃) OR COOL(-15℃)”,

We will ship by Chilled.
We will ship dry items at normal temperatures.

You can choose your delivery time to mention it in the order note on the checkout page.

(Depending on traffic circumstances, other reasons, we may not be able to accommodate your request.)

Order by telephone

Please place your order by calling our telephone order line 047-636-5489.
Our staff is waiting to take your order. Remember when ordering to have the product code, item name, and quantity you require ready so that we may process your order quickly.

Order by fax

When ordering by fax on 047-636-5489, please include your name, telephone number, and/or email address. For the items, you require please include the product code, item name, and the quantity you require. We will confirm your order ASAP and arrange shipping and payment.

Order by email

You may also order by email using Mail.

If ordering by email please also provide a telephone number at which we can contact you.
We will confirm your order ASAP and arrange shipping and payment.

For full details of our policies, terms, and conditions, please read our Terms and Conditions page and our Privacy Policy before placing your order.

 

Our Return Policy

If the delivered items were damaged or defective, please let us know within 3 days of receiving them.

Return/Exchanges

We will exchange the items if they are damaged or defective.

If you have received a defective item, please contact us at [info@akhalalfood.com] or over the phone, including the details and picture to prove the defective item.

If the return is accepted, we will send the address to send back via email.

We cannot approve exchanges or returns if the item is used or taken out of the original packaging.